This is a Canadian web site and is subject to laws of Canada. Duchesnay will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to this site, or property (including this site), or to others.
Your personal information may be stored in Québec (Canada). Where appropriate, Your personal information may be processed in any country where we have facilities or in which we engage third party service providers. As a result, your personal information may be transferred to countries outside your country of residence, which may have different data protection rules than in your country. While such information is outside of your country, it is subject to the laws of the country in which it is located, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.
Collection and Use of Personal information
Typically, we will seek your consent at the time your personal information is collected. Where we want to use your personal information for a purpose not previously identified to you at the time of collection, we will seek your consent prior to our use of such information for this new purpose.
We may use your personal information and other information
(i) to provide you with the Services and to support your use of the Services;
(ii) to contact you relating to the Services and to notify about a product recall, as may be required by the regulatory authority;
(iii) to monitor and improve the Services, and to develop new products and services;
(iv) to conduct research and analysis related to our business and the Services;
(v) to respond to inquiries and other requests;
(vi) to provide you with information that we think may interest you, including in regards to the Services;
(vii) to investigate legal claims or comply with our legal obligations, notably the legal requirements to implement pharmacovigilance procedures to monitor adverse effects of marketed products, and to process product complaints. This also includes activities required to comply with regulatory requirements such as submitting reports to Health Canada/FDA and/or other relevant regulators.
(viii) to assess employment applications (when you apply notably through the career webpage and with the CV upload feature);
We may use your personal information for other purposes for which we have obtained your consent, and for such other purposes as may be permitted or required by applicable law.
This Web site does not collect personally identifiable information about you unless you voluntarily provide it to us. This means that we will not know your name, your e-mail address, or any other personally identifiable information just because you browse the web site.
Information Automatically Collected
Disclosure of information to third parties
We do not permit the sale of personally identifiable information and will not use the information we receive for commercial purposes.
Although we try to avoid sharing your personal information with third parties where possible, we have set out below the instances in which such sharing may occur.
We may use and disclose your information when we believe such use or disclosure is permitted, necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce the terms of the agreements for our Services and products; (e) to protect our operations or those of any of our affiliates or subsidiaries; (f) to protect our rights, privacy, safety or property, and/or those of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. In addition, we may transfer your personal information and other information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, brands, affiliates, subsidiaries or other assets.
We also rely on third party service providers to perform a variety of services on our behalf. Please find below a list of our third-party service providers which may process your personal information:
If we otherwise intend to disclose your personal information to a third party, we will identify that third party and the purpose for the disclosure, and obtain your consent.
Retention of Personal Information
We will use, disclose or retain your personal information only for as long as necessary to fulfill the purposes for which that personal information was collected and as permitted or required by law. If you would like further information regarding the periods for which your personal information will be retained, please contact us as set forth in the “Contact Us” section below.
We have implemented physical, organizational, contractual and technological security measures with a view to protecting your personal information and other information from loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps to ensure that the only personnel who are granted access to your personal information are those with a business ‘need-to-know’ or whose duties reasonably require such information.
Despite the measure outlined above, no method of information transmission or information storage is 100% secure or error-free, so we unfortunately cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any information that you provided to us has been compromised), please contact us immediately using the contact information in the “Contact Us” section below. If we learn of a security breach involving your personal information, we will inform you and the relevant authorities of the occurrence of the breach as required under applicable law.
Rights Regarding Your Personal Information
Under certain circumstances, You may make a written request to review any personal information about you that we have collected, used or disclosed, and we will provide you with any such personal information to the extent required by law. You may also challenge the accuracy or completeness of your personal information in our records. If you successfully demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the personal information as required. You may also withdraw your consent to the disclosure or use of personal information collected.
If applicable, you may have the right to request information about the use of any automated decision system and the impact they may have on you.
To exercise any of these rights, please contact us as set forth in the “Contact Us” section below. Please note that we may require that you provide appropriate identification to fulfill your request. Any such identifying information will be used only for this purpose.
Duchesnay takes your rights regarding privacy matters to heart. In the future, we may need to change this privacy statement. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.